Frequently Asked Questions

Selling

What does consignment mean?

It’s an agreement to pay the supplier of goods after the goods are sold.

What kind of clothes do you accept?

We accept men’s clothes and accessories that are clean, high-quality, and in excellent condition. They can be vintage, high end designer brands or luxury brands. We do not accept suits or business wear beyond 7 years of age.

My items were not accepted. Can you tell me why?

We consider and appreciate every consignment request. However, there are many reasons why we have to decline items. Your collection must at least meet a minimum value threshold in order to surpass our shipping and labor costs. When the estimated resale price of your clothing is too low, we cannot accept it.

How much are my clothes worth?

The value of preowned clothing depends on many factors, including: condition, current fashions, rarity, and retail prices. If you have men’s clothes or accessories that may be valuable, feel free to contact us for an estimate.

How do I ship my items to you?

Use a shipping box or stop by a local office supply or home improvement store and buy a few inexpensive moving boxes. Line the box with plastic or paper and place your items inside.

Attach the Menswear Market pre-paid FedEx shipping label and you’re ready to ship. Simply drop your boxes off with a carrier and leave the rest to us!

How long will it take to sell them?

It usually takes 2-3 months to sell every item from a client’s collection. In some cases, we also extend the selling period to increase your total sales.

Who decides the price of my items?

We determine sale prices for consignment items. If you have a specific value in mind, please mention this before you sign up.

Before your items are listed online, we’ll send you a document with resale prices for all of your items. Our pricing system works to satisfy all parties, including clients, customers and the store.

What is your commission?

As a client, you will receive 50 percent of the net sale price paid by check each month of the consignment period.

Why consign when I can sell them myself?

When you consign at Menswear Market, your items become available to a much larger audience of customers. They sell from our online store in addition to popular e-commerce sites like eBay and Amazon.

To facilitate sales, you’ll receive expert services like garment prep, inventory management, product photography, copywriting, marketing, customer service, worldwide shipping, and package handling.

If you want the highest payment for designer and luxury items – and you don’t want to put all the work into sales – then consignment is truly your best option.

What are the benefits of choosing a men's consignment store?

With our singular focus on menswear, we ensure that your items get exposed to the right audience. Our customers are specifically looking for high end men’s clothing (not designer handbags or furniture, etc). This means your items are more likely to sell fast, and at fair market value.

How many pieces should I send?

Send as many items as you want – as long as each item has been approved for consignment. If you’re sending merchandise from out-of-state, we recommend sending at least 10 items with a minimum value of $400 for the collection.

How should I decide what to sell?

Start by cleaning out your closet. Remove items that you no longer wear or cannot wear due to their size. Then separate the valuable designer brand items from the low-value donation items.

Create a basic inventory list with the brand name, item type and approximate age.

Damaged or defective clothing cannot be sold, so check your garments for common signs of wear. If you find a defect, move the item to your donation pile.

Shirts: Collars and cuffs are easily damaged. Check them for holes, yellow stains and frayed edges. Even the faintest stain or frayed edge of fabric means the shirt is destined for the donation bin – not high end resale.

Sport Coats and Suits: Men’s suits and sport coats are often made with delicate wool or linen fabrics, which can be easily damaged over time. Examine your suits carefully.  Check for tiny holes, spots and worn fabric on the elbows.

Shoes: High quality shoes are built to last, so don’t toss them if you find light wear. However, if the outsole has become thin, or the heels are no longer square, they’re not suitable for resale.

Where do you sell?

Customers may purchase from our retail boutique, online store, or eBay store.

Buying

When does my order ship?

All orders ship on the next business day, guaranteed. We do not ship on American holidays (when the postal service is closed) or on weekends.

What shipping service do you use?

Most orders ship USPS Priority Mail, with a 2 – 3 day domestic delivery time. In some cases, we may use FedEx Ground or USPS First Class, with delivery expected in 3 – 5 days.

Are the items on your website available in the retail store?

Yes! If an item is listed as In Stock on the website, then you can find it at the Minneapolis boutique.

Are the photos of the actual product?

Photos are taken here in the store, of the actual product for sale. We do not, and never will, use stock images.

Do you ship outside the United States?

Yes, please email us to coordinate an International order. We can invoice you directly through PayPal.

Are your designer products authentic?

Yes, all designer products are authentic as branded, as described on the website. Our consignment suppliers are trusted partners who shop in retail stores such as Neiman Marcus, Nordstrom, and Mr. Porter.

Can you express / overnight / expedite my shipping?

Sorry, we do not offer express shipping at this time.

I never received a confirmation email. What is my order status?

Please check your Promotions or Junk email folder. If you still cannot locate our email, please get in touch. Some email services such as Yahoo and Hotmail do not accept email from our server.

Are your products used?

Yes, although some products have technically never been worn outside, and some still have the tags, this is a resale shop.

How do I return an item?

Returns are accepted only for online / website orders. Purchases made in the retail store are final. To start an online return, please fill out the form on this page.

Do you accept offers?

In most cases, items are not eligible for offers. However, we do negotiate pricing on marked down sale merchandise after it has been in stock for an extended period.

Can you get me X item in a different size?

What you see in stock is what we have. Being a consignment shop means we usually sell just 1 size, and 1 unit of each piece.

Can you notify me when you receive [X] brand?

Maybe, but we do not have a system for automatic notifications. Let us know exactly what you’re seeking, and join the email list to get updated about new arrivals.